Repair is one of the oldest circular strategies there is. What we are interested in here is the digital layer growing up around it: the booking systems, the passports, the workflow tools, the knowledge bases that make fixing things easier to do and easier to scale.
Broadly, the enablers we track here fall into two camps.
Direct enablers are out there doing the repairing, or putting you in touch with someone who will: booking a repair, sending an item off, getting it back mended. Brands are beginning to get involved here too, enabling longer life for their products and a deeper relationship with their customers.
Support enablers build the tools & resources that make repair possible for others: software that runs a repair operation, logistics that get items where they need to go, systems that track a product's condition and history.
The line between the two isn't always sharp, and that's fine. Plenty of companies sit somewhere in the middle, or do both.
A couple of other threads run through this category worth knowing about. Digital product passports are increasingly part of the picture, giving items a traceable identity that can support repair alongside resale and authentication. And a smaller set of companies focus on knowledge rather than transactions altogether: repair guides, community repair events and design resources that make repair easier before an item even breaks.
Below is the full list of companies we're tracking in Repair, updated as the map changes.